![]() ![]() Then, I was handed 30 EUR in notes, but the Greek-speaking grandmother was was counting out the cash for my refund made it clear they did not have any change to give me the four Euros and started counting out 10 and 20 cent pieces. I was so fed up at this point with Loukis that I accepted it. I returned the car one day early and assumed I would get back EUR 50, which was the rental rate per day but was told "we have already paid he tax, which is 24%, and then we have to take out the credit card commission, so you only get 34 EUR back". ![]() I was told when I took the replacement car that if I returned the car early, they would refund any extra days paid. ![]() And it was fine, albeit smaller than the car I had originally booked. Knowing it was peak season and finding another car would be difficult, I took the car. They refused this and said I had to pay the two weeks upfront or "you don't have to take the car". I then wanted to take the replacement car only for a week rather than the two weeks I had booked, as I wanted to make sure this car was in good working order. I also told them the car had mechanical problems which they refused to believe and began arguing with me, implying that I was being difficult. They told me they had no other cars.They promised me another car the next day. It had dents, scratched and crushed panels on all sides. We have made a reservation with mrs Theodora from late May! We r arriving at the island of Paros in couple of hours today ! The lady call me today at 9:45 am and I call her back at 10:00 am! She was really rude trying to teach me that we must answer our phone and that’s why we have mobiles □ because she was calling me to let me know that she doesn’t have our car because “something “ happened.I had booked my car 3 months in advance, and when I arrived at the airport, Loukis presented me with the most damaged car I have ever seen in many years of renting. The prices were not even reasonable for the “death car” that we have been provided.īe aware of this car rental service! They are unprofessional and rude! We have Organise our vacation to the island of Antiparos and we have arrange to rent a car from there. In addition she requested our credit card details and then she informed us that within the agreed price the full insurance coverage was not included in the agreed price (i note that during the car reservation some months ago i asked her whether there will be additional charges or changes in the price and she confirmed) Definitely not renting from this rental service ever again. We asked them at least if they could come and pick up the car at our location and the have reduced. Lastly they gave us the car at 1.30 pm and the rudely wanted the car at 12 noon. ![]() The traffic lights were not working and therefore it was extremely dangerous at night. When we have seen the car it was an absolute mess and we were questioning whether the car was eligible to be used in the road. After we signed the contract she informed us that there was a small scratch on the left back of the car. I asked her whether there will be any change in the price and she highlighted that the price would remain as agreed and that both cars were new. When we arrived at their premises to get the car from the port, they told us that we could choose between an Opel and Peugeot car. We have booked the car for 4 days in August 2021. Probably the worst car service in Greece. ![]()
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